Communication training
Communication is a crucial factor when dealing with people. Competence in interpersonal communication is therefore a key point of criticism and essential in every interaction. An additional point covered in the training courses, seminars and workshops with AllboutEnglish ist daher das Kommunikationstraining, sowohl im Englischen als auch im Deutschen. Kommunikationstraining spiegelt mehr wider als das Erlernen und Üben von Formulierungen und eine angemessene Wortwahl.
Verbal and non-verbal communication plays a key role in every conversation and every action. This is because not only words, but also language in general, tone of voice, facial expressions, gestures, influence and body language play a significant role. Participants in the communication course practise, listen and watch recordings to see how they come across to their conversation partners. This makes them aware of the importance of effective communication and teaches them to use these strategies in future when communicating with others – whether business partners, superiors, employees or friends. Through communication training with AllboutEnglish you increase the efficiency and results of your conversations.
The contents of the communication training at AllboutEnglish (English or German or both)
Basics of communiacation
Communication models, communiction types
Body language
In how far can you disguise intentions? Use body language selectively
Successful communication
Listening – tendency not to listen Questioning techniques in different situations The power of words – appropriate vocabulary for situational formulations Empathy and sympathy – please never forget Dialectics with persuasiveness – what does dialect have to do with it?
Conflict management
Video recordings, trainer input and group feedback illustrate and explain participants' own strengths and weaknesses. Suggestions and tips for promoting individual potential are developed and provided jointly. Role-playing, short presentations and group work are used to support this process.